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Harbour Air mobile app showing screen of flight schedule for seaplanes
Harbour Air mobile app showing screen of flight schedule for seaplanes

Harbour Air

Mobile tracking of real-time flight statuses
iOS / Android / IoT / Communications
40+
Aircrafts
500,000
Average passengers

Now boarding

After 37 years in business and more than 40 aircrafts, the Harbour Air Group consisting of Harbour Air Seaplanes, Whistler Air and Saltspring Air has become one of the largest all-seaplane airlines in the world. With an ongoing focus on safety, service, innovation and the environment, Harbour Air serves an average of 500,000 passengers per year and is now considered a vital transportation link along coastal British Columbia.

When Harbour Air approached TTT Studios in 2013, it was seeking a digital solution to help Aeroflight (Harbour Air’s mechanical and services company) improve their mechanic’s reporting processes and maintenance strategy using mobile technology.

Built for iOS
visibility
Standardized maitenance tracking
engineering
Integrated solution
 
 

An outdated system

Harbour Air’s maintenance teams work in five locations across BC and lacked a standardized system for logging tasks. Its existing tracking system also had too many manual steps and a complex coding convention that could create gaps in record keeping. The complexity of this system was creating downstream issues for its accounting and finance teams.

Harbour Air Seaplanes iOS screenshot of flight routes
 
 
 

An integrated solution

After identifying gaps in the existing system, TTT Studios developed an iOS app integrated into a backend maintenance system that enables more cost-effective and reliable tracking of all airplane maintenance.

The standardized work tracking solution allows employees to easily track their hours on a per repair basis. Using iPads already on-site, team members can digitally record the details of each repair and store this information both locally and on a data storage system. Harbour Air’s accounting and finance departments can now review and audit these records, improving both transparency and accuracy of its record keeping. This app saves the company both time and money, while reducing paperwork for both mechanics and managers.

By the numbers

flight
200+
aircrafts in the system
file_copy
Approx.
500k
timesheets submitted
flag
300+
standardized tasks

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