Recently, their efforts include educating their customers, and helping Canadians manage their energy consumption levels. The new FortisBC mobile app built by TTT Studios acts as a platform for British Columbians to find information on saving energy, pay their bills, be notified of electricity outages, and report a gas leak all from one place.
The need for quality
In addition to its existing website, FortisBC wanted to create a mobile app that would allow their customers to easily access their accounts online. The highest level of quality and security were absolutely critical and uncompromisable due to the confidential and private information that user accounts would contain. The server needed to be scalable so that it could be accessed by the many users in the province. The app also needed to handle a large number of concurrent users without any delays and be easily maintained after development.
How we helped
Web portal integration
We designed universal interfaces to easily extract the data that the mobile application would need from the web portal. We also increased system performance in the process by using modern server architecture techniques.
Emphasis on security
The iOS and Android app that TTT Studios built for FortisBC is secure and accessible by all British Columbians.
The new server that TTT Studios set up not only integrates the mobile app with FortisBC’s existing web portal, but also improves the system performance of the app.
After conducting extensive user testing, TTT Studios made informed improvements to the existing design of the app.