Discovery & Consulting

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Discovery & Consulting

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Strategy and discovery

There are many factors to consider when developing a piece of software or a mobile app. Before we start talking about technology, we sit down with you to determine what your business needs are and the problems you are trying to solve.

Once we understand what you’re trying to achieve, we give you counsel and guidance on the best approach to reaching your goals. Our recommendations are guided by the experience we’ve gained from delivering 200+ successful projects in 20 different industries over the last 8 years.

Why choose discovery?

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Based on a survey conducted by the Project Management Institute, 31% of all projects fall outside their scope, 43% fail to meet budget, and 48% are not completed on time.

The culprits? A gross lack of forethought, undefined or ambiguous goals, and poorly implemented business strategy. Discovery sessions are the integral first step to helping you deliver your projects in scope, on time, and within budget.

Taking an empathetic approach

Clarify

your goals

Identify the best action plan

Taking an empathetic approach

Arguably the most critical part of product/feature design is the user experience. Through the discovery process, we take an empathetic approach to product design that allows you to understand your users’ goals, needs, motivations, limitations and frustrations. This helps you to avoid building superfluous features that are “nice to have” and focus on delivering a streamlined product with core features that users actually want.

Clarify your goals

We sit down with you to discuss your business goals and your target audience. We determine the problems you are trying to solve, and together, we define the key features of the app/software you’re trying to build.

Identify the best action plan

Through the discovery process, you will gain insight into alternative routes that can be taken to solve your problems. It will also help identify how the project might influence other parts of your business or your current technological processes. You’ll develop a realistic working plan and defined roster that will help you achieve success.

What people say after discovery

Our process

Discover

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Pre-discovery survey

We’ve curated a list of carefully chosen questions designed to help us get a better understanding of the project and the problem you’re trying to solve. This way, we can jump into the initial brief equipped with a basie knowledge of your business. This will allow us to gain insights, to flesh out the project details and focus our research to your specific pain points.

Research

We always do our homework before meeting with clients face-to-face. The research techniques we use are contingent on the particular needs of your product, ensuring a personalized discovery experience. By the end of the research stage, we’ll have a discovery agenda, our research findings, and points of discussion laid out across the table waiting for your arrival.

Explore

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Explore

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Workshops

Our workshops are designed to be interactive. Typically taking 3 to 5 days, come prepared to engage, collaborate, and get your hands dirty as we dissect your project together. Guiding you through a deep dive of your project framework will be the most experienced business, design and engineering people at TTT. Based on your project needs, we have a list of workshops that will help you identify and strengthen the weaknesses in your current model. Discover below the variant that works best for you.

Deliver

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Discovery Report

During the discovery process, we collect a large amount of information that casts light on the features and behaviours you should aim to build. To help you navigate the data, we collate all our findings in a comprehensive report where we present our analysis of your problem, define what and for whom we are building this for, conclude our findings, and propose a solution which includes the pre-discovery research, a mind map per component, technical recommendations, and the project estimate.

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Discover for yourself

We offer three discovery variants specific to your product’s needs. Hover over the icons below to discover the one that’s right for you.

I’m just getting started

Have an idea but don’t know where to start? Let us help you transform your vision into reality.

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My software is dated

Is your software struggling to keep pace with the accelerating growth of modern markets? It’s time to revamp your product into a pain reliever tailored to your forward-looking user base.

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I want that new feature

You have a working product, but want to jazz it up with some new features. We can help you validate feature concepts before they head into full production.

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Product inception

No product? No problem. We will sit down with you to clarify requirements for feature creation and gather insight into user types, flows, and journeys.

Project conditions

There is no existing product
Clarification is required to create product features
You need insight into your user types
You need insight into establishing user flows and user journeys

Outcome

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By the end of the process, you will understand how the new feature would integrate with the rest of your software. Having explored all of the options, you will arrive at a version of feature that has been agreed upon by all the stakeholders. This provides clarity and cohesiveness moving forward.

All data collected from our research will be handed over to you along with a full report including the findings, a sketch of how the feature could look, a plan for implementation and future recommendations on how to stay ahead of the tech curve.

Digital transformation

The consumer landscape is constantly changing. To help you maintain a competitive edge, we can walk you through the product iteration process. Our team will identify risk mitigation strategies to help you tackle the hazards associated with changing product use cases and business processes.

Project conditions

You have an existing product
Your product use case will change
The product change will affect your business process
New features are required for the new process

Outcome

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You will receive a plan for a smooth transition between your legacy software and the modernized version. You will establish an understanding of how the updated software will affect users, and a plan of action which involves the least amount of disruption for current users. All data collected from our research will be handed over to you along with a full report including the findings, information architecture, and our recommended project plan for the transition.

Feature development

Technology grows exponentially. New features are constantly rolling out and you want to keep your product in the loop, but new doesn’t always mean better. We will help you settle on implementing the features that will actually drive conversion rates, saving you both time and money.

Project conditions

You have an existing product
You need to add/create or refine existing features
You need a quick validation of your ideas

Outcome

combined-shape

By the end of the process, you will understand how the new feature would integrate with the rest of your software. Having explored all of the options, you will arrive at a version of feature that has been agreed upon by all the stakeholders. This provides clarity and cohesiveness moving forward.

All data collected from our research will be handed over to you along with a full report including the findings, a sketch of how the feature could look, a plan for implementation and future recommendations on how to stay ahead of the tech curve.

Ready to start discovery on your next project?
Get in touch and talk to our team!

Our Consulting Projects

FortisBC

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